25 JAN 2026
David decided: Defined Canvas chat-to-classmate fanout rules for Kerra group chat
David answered six specific product questions about how Kerra should handle messages sent to Canvas users who are not on Kerra, including fanout scope, daily limits, and name display.
After a discussion about @kerra in group chat and what should happen when a Canvas user sends a message to a classmate not on Kerra, David provided precise answers to the agent's clarifying questions:
- yes, just to that person whose meant to receive that message, and only if they aren't on kerra. 2. send through the course that the user shares with them. 3. don't fan out. 4. still 3. global per user limit of 5 non-summary messages per day. 5. full name. 6. no, fan out regardless
The answers establish the out-of-Kerra delivery design: message goes only to the intended recipient (not a fan-out blast), is routed through the shared course, and David set a global daily cap of five non-summary messages per user.