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17 JAN 2026

David decided: dont call it LMS to users

technical labels should disappear when plain product language carries the meaning.


an LMS is a learning-management system such as Canvas, Moodle, Blackboard, or a university course portal. engineers use the acronym constantly; students often do not.

in onboarding copy, David pushed against exposing that internal label.

dont use the name LMS

the better phrase is something like "Canvas or your college site." this is a small copy decision with a larger pattern behind it: user-facing language should name the thing the user recognizes, not the abstraction the backend uses.


kerracopyonboardingjargon