16 FEB 2026
David debugged: Extension reconnect popup firing despite extension being connected
David commissioned a forensic investigation into why Kerra's extension-disconnect detection was triggering falsely, discovering the detection logic was broken and not reflective of actual connection state.
David had been seeing the extension reconnect popup appear even while his Chrome extension showed as connected. He escalated the investigation:
the extension detection appears totally broken. i clicked on another cnadidate and the extension popup came up again.
When the agent suggested the extension had simply disconnected for 96 minutes, David rejected the explanation:
i simply disagree that my extension wasnt conencted for 96 mins. ive been at my comptuer the whole day on chrome. that cannot be the case. there is something going wrong that you need to inevstigate
He also provided raw service worker logs showing WebSocket close-before-connection errors, demanding a fix that would work for all users rather than a workaround scoped only to his account:
a workaround just for me specifcially isnt gonna help. the product needs to wrok for everyone, now. is there a fix that makes it fully operational?