25 MAR 2026
David debugged: Extension reconnect popup firing despite extension being connected
David investigated a persistent false-positive extension disconnect popup that was disrupting his own and users' sessions, and pushed for a deeper root cause rather than surface fixes.
David kept getting a "reconnect extension" popup even while his extension was connected. He escalated after an initial fix attempt didn't hold:
go to production logs and take a deep look at them cause i keep getting the reconnect extension popup even though i have the extension. why is this happening? i have the extension, why does it keep flagging me as not having it? if the extension connection drops for a few seconds why does it think thats cause i dont have it
After a second deploy still didn't fix it:
im still getting extension disconnected popups. this still isn't fixed.
He provided full console logs and insisted the agent trace the actual connection state checks rather than guess, eventually identifying that brief WebSocket drops were being mis-classified as "no extension installed" rather than "temporarily disconnected".