12 APR 2026
David's problem: Kerra workspace hanging with empty response after apparently successful greeting
David reported a workspace that responded to a greeting but returned an empty JSON object when given a substantive query, despite showing no connection errors.
David investigated a workspace that appeared live but failed to respond.
i sent the same query again and it just outputted '}' go investigate what is going on. go look at production logs. im in the workspace with task id that can be found in this url https://kerra.work/app/workspace?leftPane=chat&rightPane=editor&viewMode=therapa&launchContext=workspace&taskId=0973b3fc
David also challenged the agent's diagnosis that the extension was disconnected, pointing out that the workspace had responded to his greeting moments before the failure.
because a second or so before i greeted it and it said hey. does it even wait for reconnection during tool execution or just fail immediately?
The issue implicated a race condition in the extension reconnection handling during active tool execution.